Return & Exchange Policy

Our Promise

At EasyFit, we want you to love what you wear. If something isn't right, we offer a straightforward exchange policy.

Exchange Policy

• Exchanges accepted within 7 days of delivery
• Item must be unworn, unwashed, with all original tags attached
• Exchange for different size or color of the same product (subject to availability)
• Contact us on WhatsApp with your order number and the reason for exchange

Non-Exchangeable Items

• Items that have been worn or washed
• Items without original tags
• Items purchased on final sale or heavy discount
• Items damaged due to misuse or improper care

Defective Items

If you receive a defective item (manufacturing defect, wrong item), we will replace it at no cost. Please contact us within 48 hours of receiving your order with photos of the defect.

Refunds

We do not offer cash refunds for Cash on Delivery orders. For bKash orders where payment has been verified, refunds will be issued to your bKash account within 3–5 business days if the item is genuinely defective.

How to Initiate

1. WhatsApp us at +8801682601180
2. Share your order number and reason
3. We'll confirm eligibility within 24 hours
4. Send the item back via courier to our address
5. Once received and inspected, we'll dispatch the replacement